diff --git a/.github/ISSUE_TEMPLATE/support_request.md b/.github/ISSUE_TEMPLATE/support_request.md new file mode 100644 index 0000000..ebde6c4 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/support_request.md @@ -0,0 +1,46 @@ +--- +name: 🆘 Support Request +about: Ask a question or get help with usage. +title: "[Support]: " +labels: ["support", "question"] +assignees: [] +--- + + + +**What do you need help with?** + +Is this a question about how to do something, a configuration problem, or a general issue you can't solve?* + +**Describe the issue/question:** + +Clearly describe what you are trying to achieve, what problem you are facing, or what question you have. + +**What have you tried so far? (Optional):** + +List any steps you've already taken to troubleshoot, find information, or attempt a solution.* + +**Expected outcome (Optional):** + +If applicable, what did you hope would happen, or what solution are you looking for?* + +**Screenshots/Videos (Optional):** + +*If applicable, add screenshots or a short video that might help explain your situation.* + +**Environment & Details:** + +Please provide details about your operating environment, relevant URLs, or any messages you see.* + +- **Operating System:** +- **Browser & Version (if applicable):** +- **Any relevant messages (e.g., from UI, console):** + ``` + PASTE_ANY_MESSAGES_HERE + ``` + +**Any additional context?:** + +Is there anything else that might be useful for us to know?