---
# Copyright 2025 Google LLC
#
# Licensed under the Apache License, Version 2.0 (the "License");
# you may not use this file except in compliance with the License.
# You may obtain a copy of the License at
#
#     http://www.apache.org/licenses/LICENSE-2.0
#
# Unless required by applicable law or agreed to in writing, software
# distributed under the License is distributed on an "AS IS" BASIS,
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
# See the License for the specific language governing permissions and
# limitations under the License.

permalink: /feed.xml
layout: more
title: Contact Developer Support
menu_subsection: contact
---
<div class="container">
  <h1 class="pagetitle">{{ page.title }}</h1>
  <div class="row">
    <div class="col-s-8">
      <p>
        Pebble is no longer providing direct 1-on-1 support for developers.
        We are now focusing our efforts upon our public support channels,
        which will directly benefit other developers who may be experiencing
        similar issues.
      </p>
      <p>
        If you have shipping, billing or other non-developer related questions,
        please contact <a
        href="http://help.getpebble.com/customer/portal/emails/new">Pebble Support</a>
        instead.
      </p>

      <h3>Developer Support</h3>
      <p>In order to find a resolution to a development issue, you may want to try 
      our <a href="https://forums.pebble.com">community forums</a>.</p>
      <ul>
        <li>1. Try searching to locate a resolution for your problem.</li>
        <li>2. If you were unable to locate a solution, create a new topic. Try
        to provide as much detail as possible, including logs, screenshots or
        code snippets.</li>
        <li>3. If you haven't received an adequate response within a few days,
        you should seek help within our
        <a href="{{ site.links.discord_invite }}">Discord server</a>, providing a link to
        your topic.</li>
      </ul>
      <p>&nbsp;</p>

      <h3>Appstore Featuring</h3>

      <p>Unfortunately we cannot guarantee featuring with the appstore. In order
      to be selected for featuring within the Pebble appstore, you should adhere
      to the following guidelines to improve the chances of selection:</p>
      <ul>
        <li>1. Ensure your app is high quality and bug free.</li>
        <li>2. Support multiple Pebble platforms.</li>
        <li>3. Utilize latest Pebble SDK functionality. (Unobstructed Area,
        AppGlances, Health etc.)</li>
        <li>4. Provide app configuration options.</li>
        <li>5. Have a complete set of assets, including banners.</li>
        <li>6. Promote your app in the Showcase category of the forum.</li>
        <li>7. Tweet <a href="https://twitter.com/pebbledev">@pebbledev</a> with
        a link to the showcase.</li>
      </ul>

    </div>
  </div>
</div>