Create support_request.md

.github/ISSUE_TEMPLATE/support_request.md

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+---
+name: 🆘 Support Request
+about: Ask a question or get help with usage.
+title: "[Support]: "
+labels: ["support", "question"]
+assignees: []
+---
+
+<!--
+Thanks for reaching out for help! To assist you efficiently, please provide as much detail as possible.
+-->
+
+**What do you need help with?**
+
+Is this a question about how to do something, a configuration problem, or a general issue you can't solve?*
+
+**Describe the issue/question:**
+
+Clearly describe what you are trying to achieve, what problem you are facing, or what question you have.
+
+**What have you tried so far? (Optional):**
+
+List any steps you've already taken to troubleshoot, find information, or attempt a solution.*
+
+**Expected outcome (Optional):**
+
+If applicable, what did you hope would happen, or what solution are you looking for?*
+
+**Screenshots/Videos (Optional):**
+
+*If applicable, add screenshots or a short video that might help explain your situation.*
+
+**Environment & Details:**
+
+Please provide details about your operating environment, relevant URLs, or any messages you see.*
+
+-   **Operating System:**
+-   **Browser & Version (if applicable):**
+-   **Any relevant messages (e.g., from UI, console):**
+    ```
+    PASTE_ANY_MESSAGES_HERE
+    ```
+
+**Any additional context?:**
+
+Is there anything else that might be useful for us to know?