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Update support_request.md

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.github/ISSUE_TEMPLATE/support_request.md vendored
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@ -12,7 +12,7 @@ Thanks for reaching out for help! To assist you efficiently, please provide as m
**What do you need help with?** **What do you need help with?**
Is this a question about how to do something, a configuration problem, or a general issue you can't solve?* Is this a question about how to do something, a configuration problem, or a general issue you can't solve?
**Describe the issue/question:** **Describe the issue/question:**
@ -20,23 +20,23 @@ Clearly describe what you are trying to achieve, what problem you are facing, or
**What have you tried so far? (Optional):** **What have you tried so far? (Optional):**
List any steps you've already taken to troubleshoot, find information, or attempt a solution.* List any steps you've already taken to troubleshoot, find information, or attempt a solution.
**Expected outcome (Optional):** **Expected outcome (Optional):**
If applicable, what did you hope would happen, or what solution are you looking for?* If applicable, what did you hope would happen, or what solution are you looking for?
**Screenshots/Videos (Optional):** **Screenshots/Videos (Optional):**
*If applicable, add screenshots or a short video that might help explain your situation.* If applicable, add screenshots or a short video that might help explain your situation.
**Environment & Details:** **Environment & Details:**
Please provide details about your operating environment, relevant URLs, or any messages you see.* Please provide details about your operating environment, relevant URLs, or any messages you see.
- **Operating System:** - **Operating System:**
- **Browser & Version (if applicable):** - **Browser & Version (if applicable):**
- **Any relevant messages (e.g., from UI, console):** - **Any relevant messages (e.g., from UI, console):**
``` ```
PASTE_ANY_MESSAGES_HERE PASTE_ANY_MESSAGES_HERE
``` ```