mirror of
https://github.com/google/pebble.git
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73 lines
2.8 KiB
HTML
73 lines
2.8 KiB
HTML
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---
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# Copyright 2025 Google LLC
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#
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# Licensed under the Apache License, Version 2.0 (the "License");
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# you may not use this file except in compliance with the License.
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# You may obtain a copy of the License at
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#
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# http://www.apache.org/licenses/LICENSE-2.0
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#
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# Unless required by applicable law or agreed to in writing, software
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# distributed under the License is distributed on an "AS IS" BASIS,
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# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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# See the License for the specific language governing permissions and
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# limitations under the License.
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permalink: /feed.xml
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layout: more
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title: Contact Developer Support
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menu_subsection: contact
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---
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<div class="container">
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<h1 class="pagetitle">{{ page.title }}</h1>
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<div class="row">
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<div class="col-s-8">
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<p>
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Pebble is no longer providing direct 1-on-1 support for developers.
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We are now focusing our efforts upon our public support channels,
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which will directly benefit other developers who may be experiencing
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similar issues.
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</p>
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<p>
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If you have shipping, billing or other non-developer related questions,
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please contact <a
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href="http://help.getpebble.com/customer/portal/emails/new">Pebble Support</a>
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instead.
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</p>
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<h3>Developer Support</h3>
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<p>In order to find a resolution to a development issue, you may want to try
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our <a href="https://forums.pebble.com">community forums</a>.</p>
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<ul>
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<li>1. Try searching to locate a resolution for your problem.</li>
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<li>2. If you were unable to locate a solution, create a new topic. Try
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to provide as much detail as possible, including logs, screenshots or
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code snippets.</li>
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<li>3. If you haven't received an adequate response within a few days,
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you should seek help within our
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<a href="{{ site.links.discord_invite }}">Discord server</a>, providing a link to
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your topic.</li>
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</ul>
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<p> </p>
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<h3>Appstore Featuring</h3>
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<p>Unfortunately we cannot guarantee featuring with the appstore. In order
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to be selected for featuring within the Pebble appstore, you should adhere
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to the following guidelines to improve the chances of selection:</p>
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<ul>
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<li>1. Ensure your app is high quality and bug free.</li>
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<li>2. Support multiple Pebble platforms.</li>
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<li>3. Utilize latest Pebble SDK functionality. (Unobstructed Area,
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AppGlances, Health etc.)</li>
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<li>4. Provide app configuration options.</li>
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<li>5. Have a complete set of assets, including banners.</li>
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<li>6. Promote your app in the Showcase category of the forum.</li>
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<li>7. Tweet <a href="https://twitter.com/pebbledev">@pebbledev</a> with
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a link to the showcase.</li>
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</ul>
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</div>
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</div>
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</div>
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